1.1 Cooling-off period: Students may cancel their enrolment within 14 days of purchase and receive a full refund, provided that no course materials have been accessed or downloaded.

1.2 After access to materials: Once access to the learning platform (Moodle) and/or Book of Knowledge materials has been granted, course fees are non-refundable.

1.3 Administrative fees: EACTP reserves the right to deduct a reasonable administrative fee from any granted refund.

1.4 Exceptional circumstances: In cases of serious illness or financial hardship, EACTP may, at its discretion, offer a partial credit or transfer.

 

Students may request to defer participation for up to 12 months, subject to EACTP approval.

 

3.1 Standard Renewal: Membership is renewed annually.

3.2 Membership Pause: Members may request a 12-month “membership holiday” in exceptional circumstances. Benefits will be suspended during this period.

 

EACTP reserves the right to apply discretion in exceptional cases to ensure fair outcomes.